- Montessori & More is responsible for delivering the product in the same condition described on the sales page.
- Montessori & More offers free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
- Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please contact us for additional return instructions.
- Kindly note that if a damaged order is received from the shipping company, it must be notified within two days of receiving it (including normal and official holidays) until the necessary action is taken. If this is not done within the prescribed period, the complaint will not be taken.
- In case you want to return your order, kindly contact us and we will act accordingly.
- If you want to return an order without a reason , the products must be in its original condition and must returned within the period specified and notified by Montessori & More. Otherwise, the product will not be returned.
- For products Made by order, kindly note we can’t accept returning those items as they are specially made according to client request unless the product is damaged or defective. Also, the first option will be maintenance and replace except for special occasions according to the the situation itself.
- Kindly note that the products made by order are:
- Learning tower with all options and it’s accessories
- Doll House with all options and it’s accessories
- Wooden castle with all options and it’s accessories
- Refund amount will be paid back after checking products within 5 working days.
- There may be some damage to the packaging of the product as a result of shipping, in this case, Montessori & More will not be responsible for the return of the item or refund as long as the product itself is in a good condition.
- Kindly note that this return policy will be suspended during sale and offers periods. Only replace will be allowed according to specific circumstances.
Circumstances beyond our control
Montessori & More deals with a local broker (shipping companies) to deliver your orders, and these companies are THE ONLY responsible for their employees and representatives not Montessori & More.
All terms and conditions are subject to change without prior notice